Privacy and Cookies Policy

  1. Introduction
    IMOPDL values its users' privacy and is committed to protecting their personal data. This Privacy and Cookies Policy explains how we collect, use, and protect the information of visitors to our website.
  2. Collection and Use of Personal Data
    We collect personal data only when strictly necessary for providing our services or improving the user experience. Information may be obtained in the following ways:

  • Contact or booking forms – Name, email, phone number, and other information provided by the user.
  • Website navigation – IP address, approximate location, device type, and browser used.
  • Cookies and similar technologies – For statistical analysis and user experience personalization.

The collected data is used to:

  • Manage bookings and provide the contracted services;
  • Respond to information or support requests;
  • Improve the user experience on the website;
  • Comply with legal and regulatory obligations.
  1. Data Sharing
    IMOPDL does not sell, rent, or share users' personal data with third parties, except when necessary to:
  • Comply with legal obligations;
  • Operate essential services (such as payment processing or data hosting services);
  • Improve the user experience through analytical tools.

In these cases, we ensure that all third parties comply with applicable data protection standards.

  1. User Rights
    Under the General Data Protection Regulation (GDPR), users have the following rights:
  • Access – Request information about the personal data we process.
  • Rectification – Correct or update incorrect data.
  • Erasure – Request the removal of their data, unless legal obligations prevent it.
  • Portability – Request the transfer of data to another entity.
  • Objection – Contest the use of data for specific purposes.

Requests can be made via email: reservas@turismo.imopdl.pt.

  1. Use of Cookies
    Cookies are small files stored on the user's device to enhance the browsing experience. Our website uses the following types of cookies:
  • Essential – Necessary for the site's functionality.
  • Analytical – To collect statistical data and improve site performance.
  • Functional – To personalize the user experience.
  • Advertising – To display relevant ads.

Users can configure or disable cookies in their browser. More information on cookie management can be found at [Link to Cookie Settings].

  1. Data Security
    We implement technical and organizational security measures to protect personal data against unauthorized access, loss, or destruction.

  2. Policy Changes
    IMOPDL reserves the right to update this Privacy and Cookies Policy whenever necessary. We recommend that users check this page regularly.

  3. Contact
    For any inquiries, please contact us through the following channels: